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SussexTech Rescue

Local tech help · BN27

Computer and tech help in Hailsham

Hailsham and the surrounding villages are a big part of my patch. I visit homes in town and out in the countryside around Hellingly and Herstmonceux, where rural broadband can be a real headache, to get everything connected and working as it should.

Call 07734 779429 Book a visit in Hailsham
  • Around 20 minutes from base
  • £45 an hour
  • Free diagnosis
  • No fix, no fee
  • Zero jargon

Your local tech rescue

Farms, small workshops and home businesses around Hailsham often need tech that just works without a big IT contract. I offer straightforward pay-as-you-go help, from email and backups to getting the Wi-Fi out to the office in the garden.

Every visit starts with a chat about what's wrong. I'll tell you the likely cost before I begin, and if it's something you can fix yourself next time, I'll show you how.

Things I fix in Hailsham

Slow or crashing computers

Takes ages to start, freezes, or keeps restarting? I'll find out why and get it running smoothly again.

Wi-Fi and internet

Wi-Fi is the wireless internet in your home. If it won't reach upstairs or keeps vanishing, I'll fix it.

Scams and viruses

Worrying pop-up, odd email or a call claiming to be from Microsoft? I'll check everything is safe.

Printers

Says it's offline, or the laptop can't find it? I'll get it printing again and show you what to do next time.

TVs and streaming

I'll set up iPlayer, Netflix or YouTube on your telly, and explain how the remote works.

New phones, tablets and laptops

I'll set it up, move your photos and contacts across, and show you the bits you'll actually use.

Passwords and email

Locked out of your email, or your Apple or Google account? I'll help you get back in, and keep your passwords safe.

Video calls

FaceTime, WhatsApp or Zoom, set up so you can see the family with one tap.

Photos and backups

I'll find your photos, keep them safe, and set things up so they're never lost.

How it works

Three simple steps

  1. 1

    Give me a ring

    Call, send a WhatsApp or fill in the form. Just tell me what's wrong in your own words. No technical terms needed.

  2. 2

    I visit you

    I'll agree a time that suits you, often the same day or the next, and come to your home.

  3. 3

    Back to normal

    I sort the problem, show you what I did, and leave you a few notes if you'd like. You pay on the day.

Prices

Clear, simple prices

I'll always tell you the price before I start. No contracts, nothing to sign, no nasty surprises.

Free diagnosis

£0 to find out what's wrong

I'll take a look, tell you what's up and what it'll cost to fix, before I touch a thing. Don't want to go ahead? You owe me nothing.

  • No fix, no fee. If I can't sort it, you don't pay
  • Price agreed before I start

Home visits

£45 an hour

Charged per 30 minutes (£22.50 a go), so a quick job costs a quick price. No hidden extras.

  • Charged per 30 minutes
  • No travel charge anywhere in my usual area.
  • I explain everything as I go
  • Notes left behind if you'd like them
Book a visit

Help over the internet

£25 for 30 mins

Or £45 for up to an hour. With your say-so, I can see your screen from here and fix things while you watch.

  • Often the same day
  • Handy if you're not local
How this works

No fix, no fee: if I can't sort it, you don't pay a penny. Card, cash or bank transfer on the day. Invoices for businesses.

Nearby areas I cover

Get in touch

Tell me what's wrong

Fill in this short form and I'll ring you back to find a time that suits. I aim to reply within a couple of hours during opening times.

Prefer to talk? Give me a ring.

Call 07734 779429 WhatsApp

Mon to Sat, 9am to 6pm

I only use your details to reply to you. See my privacy notice.

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